Help Center - Ovago Support

Categories

At the airport

Baggage

Booking a Flight

Bundles and Additional Services

Changes, Cancellations & Refunds

Documents

Passenger details

Special Services

Frequently asked questions

How do I find out whether I’ve been checked in?

Can I use Automatic Check-in if I have baggage to check in or in case of connected flights?

How do I know if I’m eligible for the Automatic Check-in?

Can I really cancel my trip for ANY reason?

Will the CFAR plan give me a full refund of my trip?

How and why should I buy the CFAR plan?

I have purchased Travel Protection. How can I use it?

When should I consider purchasing the Travel Protection?

How can I purchase a Travel Protection Plan?

Should I pay anything to make changes to my booking?